# product quality
Latest news and articles about product quality
Total: 2 articles found
Family Control, Faulty Toilets and Forced Make‑ups: How Arrow Home’s Governance and ESG Gaps Are Hitting Its Business
Arrow Home, a major Chinese sanitaryware maker, faces mounting reputational and financial strain after consumer complaints, alleged labor‑rights violations and a family‑dominated governance structure exposed weaknesses in its ESG performance. Despite middling Wind ESG ratings and a recent publicity partnership, falling revenues and a dividend plan that exceeds net profit raise questions about the company's long‑term resilience.
A Broken Handle, a Firedrill and a Nearly ¥6bn Hangover: How Zhang Xiaoquan’s Quality Scandal Exposed a Deeper Corporate Crisis
A viral video showing a Zhang Xiaoquan kitchen scissor handle snapping has reopened scrutiny of the century‑old brand, exposing product‑quality issues and weak customer service. The crisis comes amid a far larger financial implosion: the controlling shareholder’s aggressive expansion and cross‑guarantees have left Zhang Xiaoquan enveloped in nearly ¥6bn of risk, prompting judicial restructuring and asset auctions.