NIO Issues Massive Recall of ES8/ES6/EC6 Fleet After Software Bug Blanks Instrument Cluster

NIO has recalled 246,229 ES8, ES6 and EC6 electric cars produced between March 2018 and January 2023 due to a software bug that can temporarily blank instrument and central displays, erasing critical driving information. The company plans to push OTA updates to affected vehicles and will service those that cannot be updated remotely.

A smiling woman holding a nostalgic childhood photo against a vibrant yellow backdrop.

Key Takeaways

  • 1Recall covers 246,229 NIO ES8, ES6 and EC6 vehicles built from 16 March 2018 to 16 January 2023 (recall ID S2026M0017I).
  • 2Software fault can cause temporary blackouts of instrument cluster and central control screen, removing speed, warnings and defogging controls and posing a safety hazard.
  • 3Primary remedy is free over‑the‑air updates to Aspen 3.5.6, Alder 2.1.0 or later; vehicles unable to accept OTA will be handled at service centres.
  • 4Some vehicles already updated to fixed software are excluded from further action, highlighting uneven fleet software states.

Editor's
Desk

Strategic Analysis

This recall highlights how the shift to software‑defined vehicles raises fresh regulatory and reputational risks for electric-vehicle makers. OTA capability gives NIO a fast, cost‑effective way to patch large fleets and limits the logistical burden of a hardware recall, which is a strategic advantage. Yet dependence on remote updates also exposes customers to connectivity gaps and underscores the importance of rigorous pre‑release testing; recurrent software recalls would erode consumer trust and invite tighter scrutiny from regulators. For investors and competitors, the incident will be read as both a sign of normalisation—bugs in complex software are inevitable—and as a test of NIO’s operational maturity in executing large-scale, customer‑facing fixes without service disruption. If handled well, the episode can be contained; if not, it could dent NIO’s premium brand positioning and slow international expansion where regulators demand stringent safety records.

China Daily Brief Editorial
Strategic Insight
China Daily Brief

Shanghai-based NIO has filed a formal recall with China's State Administration for Market Regulation covering 246,229 ES8, ES6 and EC6 electric vehicles built between 16 March 2018 and 16 January 2023. The recall, logged under number S2026M0017I, responds to a software defect that can cause short-lived blackouts of the instrument cluster and central control screen under certain conditions.

When the displays go dark drivers lose access to essential information and functions including vehicle speed, fault alerts and heating/defogging controls, creating a clear safety risk while the car is in use. The blackout is temporary but unpredictable; its principal danger is depriving drivers of diagnostic cues or speed data at moments when they are needed.

NIO will remediate affected cars primarily via over‑the‑air software updates, pushing affected vehicles to Aspen 3.5.6, Alder 2.1.0 or later releases at no charge. Owners of cars that cannot receive an OTA patch will be contacted and asked to visit NIO service centres for manual updates; vehicles that have already been upgraded to the corrected software are exempt from additional action.

The recall underscores two accelerating trends in the electric-vehicle industry: the growing centrality of software to vehicle safety and the utility of OTA fixes. For NIO the episode is a mixed signal — evidence of both modern service capability and of lapses in pre‑release software validation — and it comes as the company competes for market share in China and abroad. Regulators are increasingly attentive to software-related faults in connected cars, and public confidence will hinge on how smoothly NIO executes the remediation and communicates with owners.

Share Article

Related Articles

📰
No related articles found